Spamfo

May/05

5

Spam Filtering Makes Workers Miss Deadlines

An article at techweb discusses how a recent survey, released at Infosec last week, shows that false positives have caused four in ten workers to miss a deadline.

"The Infosecurity Europe conference partnered with Mirapoint, a Sunnyvale, Calif.-based vendor of e-mail server and security appliances for the survey, which noted that 42 percent of U.K. workers said they’d missed a deadline due to an e-mail message gone astray.

Two-thirds of them said that legitimate messages they should have received were blocked by their company’s spam filter; two thirds of that number said the problem happened on a monthly basis, but a quarter said it occurred every week"

The article concludes with a spokesperson at the event mentioning whitelisting, which hopefully the workers have learned to use.  We have a feeling some of the people in the survey are probably a sysadmin / BOFH‘s worse nightmare: you know the sort, staff who will use any excuse to pass the buck, in this case blaming spam filters :)

Source – Techweb.com

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